1. Returns

Eligibility for Returns:

  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • The item must be in the original packaging.
  • You must provide proof of purchase.

Return Process:

  • To initiate a return, please contact our customer service team at [Your Email Address] within [X] days of receiving your order.
  • Provide your order number, the item(s) you wish to return, and the reason for the return.
  • Our team will review your request and, if approved, provide instructions on how to return your item(s).

Return Shipping:

  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
    • Refunds
  • Eligibility for Refunds:
  • Refunds are issued for eligible items returned within [X] days of purchase.
  • To be eligible for a refund, your item must be unused and in the same condition as received, with the original packaging.
  • Refund Process:
  • Contact our customer service team at [Your Email Address] within the specified timeframe to initiate a refund request.
  • Provide your order number, details of the item(s) being returned, and the reason for the return.
  • Our team will review your request and notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X] business days.
  • Non-Refundable Items:
  • Certain items are not eligible for refunds, including:
    • Perishable goods.
    • Gift cards.
    • Downloadable software or digital products.
  • Late or Missing Refunds:
  • If you haven’t received a refund within the expected timeframe, first check your bank account or contact your credit card company.
  • If the refund is still not processed, please contact us at [Your Email Address] for further assistance.

Refunds

Eligibility for Refunds:

  • Refunds are issued for eligible items returned within [X] days of purchase.
  • To be eligible for a refund, your item must be unused and in the same condition as received, with the original packaging.

Refund Process:

  1. Contact our customer service team at [Your Email Address] within the specified timeframe to initiate a refund request.
  2. Provide your order number, details of the item(s) being returned, and the reason for the return.
  3. Our team will review your request and notify you of the approval or rejection of your refund.
  4. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X] business days.

Non-Refundable Items:

  • Certain items are not eligible for refunds, including:
    • Perishable goods.
    • Gift cards.
    • Downloadable software or digital products.

Late or Missing Refunds:

  • If you haven’t received a refund within the expected timeframe, first check your bank account or contact your credit card company.
  • If the refund is still not processed, please contact us at [Your Email Address] for further assistance.